KbLance.com is a web based php knowledge base software that will allow you to create and manage an FAQ list and database of information. Our faq software is very scalable and can be used to manage tens of thousands of articles..Some of the other features of KbLance.com include the ability to create a separate internal staff knowledgebase, ability to print and email knowledge base articles and totally customize the user interface. Once implemented, our php knowledge base solution has been found to reduce customer support inquiries by 70%. Other features of the knowledgebase software include the ability to password protect folders, setup article update email notifications, enable a mouse over word glossary and setup an archived article manager..
KbLance.com is a PHP Powered Knowledge Base Software that allows users to easily create and maintain a FAQ, documentation system, or complete support knowledge base.It features "search engine friendly" URLs, unlimited articles, (sub)categories, file attachments, article comments, ratings, glossary, full-text search, related articles, WYSIWYG editor, and a completely customizable template/style system which is based on Smarty . Knowledge Base Script Advanced features include reusable article components, the ability to publish or unpublish articles, and featured articles. A complete Web-based control panel is included, and an installation wizard allows for easy setup
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Product Overview
Do You Provide Customer Support 24/7?
Reduce support time and provide answers to your customers questions quickly.
